FAQs

We accept all major debit/credit cards (Visa, MasterCard, Rupay etc. issued in India) and UPI Payments. All transactions are secure and encrypted.

Once your order has been shipped, you will receive an email with your tracking information.

We offer a 7 day return policy only on items that are damaged in transit or lost in shipping. Please refer to our Return and Refund Policy for more details.

Shipping times vary depending on your location and the shipping method you choose at checkout. Typically, orders are processed within 5-7 business days, and delivery times range from 5 to 10 business days.

Currently, we are not Shipping internationally. Refer to our Shipping Policy for more details.

If you need to change or cancel your order, please contact us as soon as possible at [info@maatrutvaorganics.com]. We will do our best to accommodate your request, but please note that orders that have already been shipped cannot be changed or canceled.

If you receive a damaged or incorrect item, please contact us immediately with your order number and photos of the damaged or incorrect product. We will resolve the issue as quickly as possible.

No. But we do offer gift packages or Combos. Check our website for latest offers.

To apply a discount code, enter the code in the “Promo Code” box at checkout and click “Apply.” The discount will be reflected in your order total. Please note that only one discount code can be used per order.

You can reach our customer service team by email at [info@maatrutvaorganics.com], by phone at [9284419120] or through our whatsapp chat available on the website. We are available IST 0900 hrs to 1700 hrs.

Yes, we offer wholesale pricing for bulk orders. Please contact us at for more information on pricing and minimum order quantities.

Yes, your personal information is secure with us. We use industry-standard encryption and security measures to protect your data. For more details, please view our Privacy Policy.

Yes, creating an account is easy and comes with several benefits, including faster checkout. You can create an account by clicking on the “Sign Up” or “My Account” link at the top of our website.

If your package is lost in transit, please contact us as soon as possible. We will work with the shipping carrier to locate your package or issue a refund or replacement as per our policy.

You can stay updated by visiting our website www.turftotable.in